Shipping Policy
Generally, we will send the items as soon as possible once your payment is completed.
It usually takes 5 - 12 business days for all orders to arrive and a maximum of 30 business days. Delivery times vary from product to product; based on demand and shipping location.
Shipping FAQ
Is Shipping Included in The Prices?
Yes, Free shipping on all orders.
Processing Times
Orders are processed and shipped out within 24-72 hours. We do not ship out on weekends.
How long does it take to get a tracking number?
It usually takes between 1 - 3 business days.
Where can I find my tracking number?
When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number. If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it! If you need more detailed information, please shoot us an email at contact@hooknshop.store and we'll help you out!
How Do I Change My Delivery Address?
Please contact us as soon as you realize you need to change the delivery address as once it is shipped we cannot change the address. Contact Customer Service email to contact@hooknshop.store immediately!
How Do I Cancel An Order?
Please contact us as soon as you realize you need to cancel, as once it is shipped we cannot cancel it for you."
Unexpected Delays
In some instances the delivery may take longer than the standard shipping times stated above. External factors might cause shipping delays such as international customs processing, holidays & extreme weather conditions that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.
Shipping FAQ
Is Shipping Included in The Prices?
Yes, ✈️ Free shipping on all US orders.
How Do I Change My Delivery Address?
Please contact us as soon as you realize you need to change the delivery address as once it is shipped we cannot change the address. Contact Customer Service ( email to contact@hooknshop.store) Immediately!
How Do I Cancel An Order?
Please contact us as soon as you realize you need to cancel as once it is shipped we cannot cancel it for you. Contact Customer Service.